UPDATE: Coronavirus (COVID-19)

Updated: March 30, 2020 To our Community Partners:

It has been nine days since the federal government first announced national COVID-19 guidelines, and we want to commend all of our community partners for their inspiring demonstrations of dedication and devotion to their residents and families. Your teams are displaying to the entire world what it means to genuinely serve our senior population, and all of us at PS applaud and support your heroic efforts!

Many states, local counties and cities around the country have now issued various orders requiring businesses which provide nonessential services to temporarily cease operations. In the interest of everyone’s health, wellness and safety, PS is, of course, complying with every order to its fullest extent, and we will continue to monitor all amendments or updates to those orders accordingly. As soon as we are authorized to begin our operations again, we will immediately communicate and organize with each of our Community Partners.

Please know that our national operations and leadership teams across the country continue to work (from home!) on your behalf, making use of the downtime to further enhance our operational preparedness by completing advanced, online infection control and sanitation awareness courses.

Our 1,500+ PS Professional salon team members miss your residents, and they are posting messages to them on our PS social media sites! Please visit us on Facebook and LinkedIn and find a message tagged for your community’s residents!

Thank you for your attention! We welcome having dialogue with or receiving questions from you, so please reach out either to your local PS District Leader or Regional Leader, or to me directly at johnpolatz@pslifestyle.com.

We appreciate your partnership and wish you well as we all do our part to halt the spread of COVID-19.

Kind Regards,

John Polatz, CEO
PS Salon & Spa
Updated: March 19, 2020 An update from PS Salon & Spa:

The health, safety and comfort of our customers and our employees will always be our highest priority at PS Salon & Spa. As a well-resourced and nationally-supported salon company, we want to reassure all of our senior community partners across the country that maintaining safe, clean and hygienic salon operations for your residents, families and staff will always be a natural part of our daily routine. Our leadership is confident that PS is well-prepared to continue supporting all of our community partners throughout this process, as we have the systems, the people and the expertise in place across our national network.

We will continue to closely monitor this situation, adapting and responding to new and relevant information as it becomes available. We are working diligently behind the scenes with all of PS Pros to ensure that everyone is supported and is ready to step back in to service the residents at the over 1,000 salons we serve.

In the meantime, we would welcome having dialogue with or receiving questions from you, so please reach out to me directly (johnpolatz@pslifestyle.com) or via our social media channels. We will also continue to post updates to our website as well.

As a company, a culture and a partner, we believe we are going to come out the other side of this situation stronger than ever, with more opportunities available to all of us.

Thank you!

John Polatz, CEO
PS Salon & Spa
Updated: March 18, 2020

All of us at PS Lifestyle are #psproud to walk in lockstep with our #seniorliving partners throughout this evolving #coronavirus situation. We're now adding #covid19 online training and education courses to our already industry-leading salon and spa infection control, sanitation and hygiene protocols. Continued investment in awareness and best practices will only lead to better outcomes for all of us and, most importantly, our #seniors clients. Good luck to everyone - we're all going to come out of this stronger on the other side!

training certificate See the full message on LinkedIn
Updated: March 10, 2020 PS Community Partners,

The health, safety and comfort of our customers and our employees will always be our highest priority at PS Salon & Spa. As a well-resourced and nationally-supported salon company, we want to reassure all of our senior community partners across the country that maintaining safe, clean and hygienic salon operations for your residents, families and staff continues to be a natural part of our daily routine. Our leadership is confident that PS is well-prepared to continue supporting all of our community partners throughout this process, as we have the systems, the people and the expertise in place across our national network.

Our field-based and home-office leadership teams are monitoring and assessing the evolving situation around the COVID-19 virus in real-time, and we are taking extra precautions as necessary and in concert with our individual community partners accordingly. Some of these actions include, but are not limited to:

  • Complying with enhanced health screening protocols
  • Asking PS employees to stay home if they feel sick or are showing symptoms
  • Restricting and limiting travel to, from and within areas affected by COVID-19
  • Continually restocking/resupplying all salons with the same licensing-required disinfection, sanitation and cleaning products that have always been a part of our salon supplies

Fortunately, at PS we also have many state (healthcare/cosmetology) agency regulations and commercial salon industry best practices related to cleaning, disinfecting and sanitizing salons already codified and maintained in our operating protocols. Our PS Professional employees have always been supported with ongoing, required training in each area, as well as provided the tools, environmental-awareness and most effective products necessary to meet and exceed each state’s board of cosmetology requirements in infection control, hygiene and sanitation.

Resources always available to our PS Pros include:

  • Workplace safety and cosmetology rules and regulations training and documentation
  • State-specific cosmetology rules posted in our salons (where applicable by state)
  • Our partner, Marlo Beauty, a market leader in product and equipment distribution, provides our teams with specific product use guidelines and training
  • Informed, credible sources of public health information such as the World Health Organization and the Centers for Disease Control and Prevention.

Additional, basic hygiene best practices followed by all of our salons including:

  • Wiping down surfaces on our salon shampoo/styling chairs, manicure / pedicure chairs and tables, POS platforms, etc. with our Barbicide/disinfectant wipes after each service performed
  • Regularly and thoroughly cleaning of hands with an alcohol-based hand rub or washing with soap and water
  • Coughing or sneezing into an elbow or a tissue (discarding tissue immediately)
  • Avoid touching eyes, nose and mouth

Rest assured that we will continue to closely monitor this situation, adapting and responding to new and relevant information as it becomes available. In the meantime, we would welcome having dialogue with or receiving questions from you, so please reach out either to your local PS District Leader or Regional Leader, or to me directly (johnpolatz@pslifestyle.com).

Thank you!

John Polatz, CEO
PS Salon & Spa